Refund policy
At Head-Turning Design, we want you to love your shirt almost as much as the chaos it’ll cause when you wear it. If it doesn’t fit, isn’t your vibe, or you simply woke up and decided you’d rather not offend Aunt Karen this Thanksgiving, no worries - we’ve got your back.
30-Day Money-Back Guarantee
You have 30 days from the day your shirt lands in your mailbox to send it back for a full refund. No drama, no guilt trips, no interrogation under a bright light.
Free Returns (Yep, You Read That Right)
We’ll cover the return shipping because life’s too short to argue over postage. Just send it back, and we’ll take care of the rest.
How to Return
1. Shoot us an email at headturningdesign123@gmail.com with your order number and “RETURN” in the subject line.
2. We’ll send you a prepaid return label faster than your ex can ghost you.
3. Pop it in the mail, and we’ll issue your refund once it’s back in our hands.
Heads Up About Sizing
We’re all about making bold statements, but getting the wrong size is never fun.
Please double-check the size chart (it’s on every single product page!) before ordering.
Our shirts are Bella+Canvas 3001s—AKA comfy, soft, and true to size—so measure once, flex twice.
What We Can’t Take Back
- Worn, washed, or damaged items (other than our screw-ups, of course).
- Custom or personalized orders (you know who you are).
- Mystery stains. Ew.
Our Promise
We’ll always do what we can to make sure you’re stoked about your order. If we mess up, we’ll fix it. If you change your mind, we’ll refund it. Basically, we’re cool like that.